Recapiti
.dc-policy-root{
--page:#EEE9DF;
--surface:#FBF8F2;
--surface-soft:#F4EFE5;
--surface-deep:#E4DACB;
--primary:#304B3F;
--primary-deep:#1F352D;
--primary-soft:#DDE5DE;
--accent:#A0644C;
--accent-soft:#EEDFD6;
--ink:#262925;
--muted:#686A63;
--muted-light:#85877E;
--border:rgba(42,48,42,.14);
--border-strong:rgba(42,48,42,.24);
--shadow:0 20px 55px rgba(52,45,35,.07);
--max:1680px;
--reading:1080px;
--nav-offset:118px;
--radius:8px;
--serif:Georgia,"Times New Roman",serif;
--sans:Arial,Helvetica,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;
width:100vw;
max-width:100vw;
margin-inline:calc(50% - 50vw);
position:relative;
isolation:isolate;
overflow-x:clip;
container-type:inline-size;
container-name:dcPolicy;
color:var(--ink);
background:
radial-gradient(circle at 11% 6%,rgba(160,100,76,.07),transparent 24%),
radial-gradient(circle at 90% 23%,rgba(48,75,63,.06),transparent 26%),
linear-gradient(90deg,rgba(255,255,255,.13) 1px,transparent 1px),
var(--page);
background-size:auto,auto,118px 118px,auto;
font-family:var(--sans);
font-size:16px;
line-height:1.76;
text-rendering:optimizeLegibility;
-webkit-font-smoothing:antialiased;
scroll-behavior:smooth;
}
.dc-policy-root *,
.dc-policy-root *::before,
.dc-policy-root *::after{
box-sizing:border-box;
min-width:0;
}
.dc-policy-root a{
color:inherit;
text-decoration-thickness:1px;
text-underline-offset:.2em;
transition:color .2s ease,background-color .2s ease,border-color .2s ease,transform .2s ease;
}
.dc-policy-root a:hover{color:var(--primary);}
.dc-policy-root button,
.dc-policy-root summary,
.dc-policy-root a{-webkit-tap-highlight-color:transparent;}
.dc-policy-root :focus-visible{
outline:3px solid rgba(48,75,63,.34);
outline-offset:4px;
border-radius:3px;
}
.dc-policy-root .skip-link{
position:fixed;
top:12px;
left:12px;
z-index:999;
transform:translateY(-170%);
padding:11px 16px;
border:1px solid var(--border-strong);
background:var(--surface);
color:var(--primary-deep);
font-weight:700;
text-decoration:none;
}
.dc-policy-root .skip-link:focus{transform:translateY(0);}
.dc-policy-root .page-shell{
width:min(100%,var(--max));
margin:0 auto;
padding-inline:clamp(64px,6.3vw,112px);
}
/* HERO — warm architectural catalogue */
.dc-policy-root .hero{
position:relative;
min-height:500px;
overflow:hidden;
border-bottom:1px solid var(--border-strong);
background:var(--surface);
}
.dc-policy-root .hero::before{
content:"";
position:absolute;
inset:0;
pointer-events:none;
background:
linear-gradient(rgba(48,75,63,.025) 1px,transparent 1px),
linear-gradient(90deg,rgba(48,75,63,.025) 1px,transparent 1px);
background-size:96px 96px;
mask-image:linear-gradient(90deg,#000 0 62%,transparent 88%);
}
.dc-policy-root .hero-grid{
min-height:500px;
display:grid;
grid-template-columns:minmax(0,1.35fr) minmax(320px,.65fr);
align-items:stretch;
position:relative;
}
.dc-policy-root .hero-copy{
max-width:820px;
display:flex;
flex-direction:column;
justify-content:center;
padding:92px 74px 104px 44px;
position:relative;
z-index:2;
writing-mode:horizontal-tb!important;
text-orientation:mixed!important;
}
.dc-policy-root .hero-copy::before{
content:"POLICY EDITION · 2026";
position:absolute;
left:0;
top:50%;
transform:translate(-46%,-50%) rotate(-90deg);
color:var(--muted-light);
font-size:10px;
font-weight:700;
letter-spacing:.24em;
white-space:nowrap;
}
.dc-policy-root .eyebrow,
.dc-policy-root .section-number,
.dc-policy-root .editorial-label{
margin:0;
color:var(--accent);
font-size:12px;
font-weight:800;
letter-spacing:.19em;
line-height:1.3;
text-transform:uppercase;
}
.dc-policy-root .hero h1{
max-width:760px;
margin:18px 0 0;
color:var(--primary-deep);
font-family:var(--serif);
font-size:clamp(50px,5vw,72px);
font-weight:400;
letter-spacing:-.05em;
line-height:1.02;
writing-mode:horizontal-tb!important;
word-break:normal!important;
overflow-wrap:break-word;
}
.dc-policy-root .hero-intro{
max-width:730px;
margin:26px 0 0;
padding-left:22px;
border-left:2px solid var(--accent);
color:var(--muted);
font-size:18px;
line-height:1.7;
writing-mode:horizontal-tb!important;
}
.dc-policy-root .hero-meta{
display:flex;
flex-wrap:wrap;
gap:10px 28px;
margin-top:34px;
padding-top:22px;
border-top:1px solid var(--border);
color:var(--primary-deep);
font-size:13px;
font-weight:700;
}
.dc-policy-root .hero-meta span{
display:inline-flex;
align-items:center;
gap:9px;
}
.dc-policy-root .hero-meta span::before{
content:"";
width:6px;
height:6px;
border:1px solid var(--accent);
transform:rotate(45deg);
}
.dc-policy-root .hero-art{
min-height:500px;
position:relative;
isolation:isolate;
overflow:hidden;
border-left:1px solid var(--border-strong);
background:
linear-gradient(155deg,rgba(255,255,255,.25),transparent 42%),
var(--primary-soft);
}
.dc-policy-root .hero-art::before{
content:"";
position:absolute;
width:68%;
height:78%;
right:10%;
bottom:-13%;
border:1px solid rgba(31,53,45,.29);
border-radius:48% 48% 0 0/30% 30% 0 0;
background:rgba(251,248,242,.45);
}
.dc-policy-root .hero-art::after{
content:"";
position:absolute;
width:46%;
height:32%;
right:9%;
top:9%;
border:1px solid rgba(31,53,45,.18);
background:
repeating-linear-gradient(115deg,rgba(160,100,76,.08) 0 2px,transparent 2px 13px),
rgba(251,248,242,.34);
}
.dc-policy-root .art-frame{
position:absolute;
width:37%;
aspect-ratio:1/1.18;
left:10%;
top:15%;
border:1px solid rgba(31,53,45,.35);
}
.dc-policy-root .art-frame::before{
content:"";
position:absolute;
inset:12%;
border:1px solid rgba(160,100,76,.37);
}
.dc-policy-root .art-table{
position:absolute;
width:62%;
height:16%;
left:11%;
bottom:19%;
border-top:12px solid var(--accent);
border-left:5px solid rgba(31,53,45,.7);
border-right:5px solid rgba(31,53,45,.7);
}
.dc-policy-root .art-stone{
position:absolute;
width:28%;
aspect-ratio:1;
right:12%;
bottom:10%;
border-radius:50% 46% 52% 40%;
background:rgba(160,100,76,.22);
box-shadow:inset 0 0 0 1px rgba(160,100,76,.18);
}
/* NAVIGATION */
.dc-policy-root .policy-navigation{
position:sticky;
top:0;
z-index:50;
padding:14px 0;
border-bottom:1px solid var(--border);
background:rgba(251,248,242,.9);
-webkit-backdrop-filter:blur(14px);
backdrop-filter:blur(14px);
}
.dc-policy-root .desktop-index{
display:grid;
grid-template-columns:repeat(7,minmax(0,1fr));
border:1px solid var(--border);
background:rgba(255,255,255,.36);
}
.dc-policy-root .desktop-index a{
min-height:45px;
display:flex;
align-items:center;
justify-content:center;
padding:9px 12px;
border-right:1px solid var(--border);
border-bottom:1px solid var(--border);
color:var(--muted);
font-size:13px;
font-weight:700;
line-height:1.25;
text-align:center;
text-decoration:none;
}
.dc-policy-root .desktop-index a:nth-child(7n){border-right:0;}
.dc-policy-root .desktop-index a:nth-last-child(-n+7){border-bottom:0;}
.dc-policy-root .desktop-index a:hover{
color:var(--primary-deep);
background:var(--surface-soft);
}
.dc-policy-root .desktop-index a.is-active{
color:var(--surface);
background:var(--primary);
}
.dc-policy-root .mobile-index{display:none;}
/* MAIN — editorial split sections */
.dc-policy-root main.page-shell{
padding-top:72px;
padding-bottom:92px;
}
.dc-policy-root .policy-section{
display:grid;
grid-template-columns:minmax(250px,.32fr) minmax(0,.68fr);
gap:clamp(34px,4vw,76px);
position:relative;
margin:0 0 48px;
padding:44px clamp(32px,3.8vw,58px) 48px;
scroll-margin-top:var(--nav-offset);
border:1px solid var(--border);
border-radius:var(--radius);
background:rgba(251,248,242,.94);
box-shadow:var(--shadow);
}
.dc-policy-root .policy-section::before{
content:"";
position:absolute;
left:-1px;
top:38px;
width:3px;
height:72px;
background:var(--accent);
}
.dc-policy-root .policy-section:nth-child(even){
background:rgba(247,242,233,.96);
}
.dc-policy-root .section-heading{
align-self:start;
position:sticky;
top:calc(var(--nav-offset) + 20px);
padding-right:10px;
}
.dc-policy-root .section-number{
display:inline-flex;
align-items:center;
gap:12px;
color:var(--accent);
}
.dc-policy-root .section-number::after{
content:"";
width:42px;
height:1px;
background:rgba(160,100,76,.5);
}
.dc-policy-root .section-heading h2{
margin:18px 0 0;
color:var(--primary-deep);
font-family:var(--serif);
font-size:clamp(30px,2.5vw,42px);
font-weight:400;
letter-spacing:-.035em;
line-height:1.1;
}
.dc-policy-root .section-lead{
margin:18px 0 0;
color:var(--muted);
font-size:15px;
line-height:1.68;
}
.dc-policy-root .reading-column{
width:100%;
max-width:var(--reading);
color:var(--ink);
}
.dc-policy-root .reading-column > :first-child{margin-top:0;}
.dc-policy-root .reading-column > :last-child{margin-bottom:0;}
.dc-policy-root .reading-column p{
margin:0 0 17px;
max-width:100%;
}
.dc-policy-root .reading-column h3{
margin:32px 0 13px;
padding-top:24px;
border-top:1px solid var(--border);
color:var(--primary-deep);
font-family:var(--serif);
font-size:25px;
font-weight:400;
letter-spacing:-.02em;
line-height:1.24;
}
.dc-policy-root .reading-column h4{
margin:26px 0 10px;
color:var(--primary-deep);
font-size:20px;
line-height:1.35;
}
.dc-policy-root .reading-column strong{color:var(--primary-deep);}
.dc-policy-root .reading-column address,
.dc-policy-root .contact-item address{
font-style:normal;
overflow-wrap:anywhere;
}
/* KEY INFORMATION */
.dc-policy-root .key-grid{
grid-column:2;
display:grid;
grid-template-columns:repeat(4,minmax(0,1fr));
gap:12px;
margin:0 0 26px;
}
.dc-policy-root .key-card{
min-height:128px;
position:relative;
padding:22px 18px 20px;
border:1px solid var(--border);
background:var(--surface-soft);
}
.dc-policy-root .key-card::before{
content:"";
position:absolute;
inset:0 auto 0 0;
width:3px;
background:var(--primary);
}
.dc-policy-root .key-card span{
display:block;
color:var(--muted-light);
font-size:11px;
font-weight:800;
letter-spacing:.14em;
line-height:1.35;
text-transform:uppercase;
}
.dc-policy-root .key-card strong{
display:block;
margin-top:12px;
color:var(--primary-deep);
font-family:var(--serif);
font-size:24px;
font-weight:400;
line-height:1.18;
}
.dc-policy-root .info-note{
margin:26px 0;
padding:22px 24px 22px 26px;
border-left:3px solid var(--primary);
background:var(--primary-soft);
color:var(--ink);
}
.dc-policy-root .info-note.sand{
border-left-color:var(--accent);
background:var(--accent-soft);
}
.dc-policy-root .note-label{
display:block;
margin-bottom:8px;
color:var(--primary-deep);
font-size:11px;
font-weight:800;
letter-spacing:.15em;
line-height:1.3;
text-transform:uppercase;
}
.dc-policy-root .info-note p:last-child{margin-bottom:0;}
.dc-policy-root .clean-list{
margin:18px 0 22px;
padding:0;
list-style:none;
}
.dc-policy-root .clean-list li{
position:relative;
margin:0 0 11px;
padding-left:21px;
}
.dc-policy-root .clean-list li::before{
content:"";
position:absolute;
left:1px;
top:.72em;
width:7px;
height:7px;
border:1px solid var(--primary);
transform:rotate(45deg);
}
/* CONTACT */
.dc-policy-root .contact-panel{
grid-column:2;
display:grid;
grid-template-columns:minmax(250px,.38fr) minmax(0,.62fr);
overflow:hidden;
margin-bottom:26px;
border:1px solid var(--border-strong);
background:var(--surface);
}
.dc-policy-root .contact-intro{
padding:36px;
color:var(--surface);
background:var(--primary-deep);
}
.dc-policy-root .contact-intro .editorial-label{color:#D5B3A3;}
.dc-policy-root .contact-intro h3{
margin:14px 0 18px;
color:var(--surface);
font-family:var(--serif);
font-size:36px;
font-weight:400;
line-height:1.1;
}
.dc-policy-root .contact-intro p:last-child{
margin-bottom:0;
color:rgba(251,248,242,.76);
}
.dc-policy-root .contact-details{
display:grid;
grid-template-columns:repeat(2,minmax(0,1fr));
align-content:start;
}
.dc-policy-root .contact-item{
padding:24px 26px;
border-right:1px solid var(--border);
border-bottom:1px solid var(--border);
}
.dc-policy-root .contact-item:nth-child(2n){border-right:0;}
.dc-policy-root .contact-item.wide{
grid-column:1/-1;
border-right:0;
}
.dc-policy-root .contact-item:last-child{border-bottom:0;}
.dc-policy-root .contact-item > span{
display:block;
margin-bottom:7px;
color:var(--accent);
font-size:11px;
font-weight:800;
letter-spacing:.14em;
text-transform:uppercase;
}
.dc-policy-root .contact-item p,
.dc-policy-root .contact-item address{margin:0;}
.dc-policy-root .contact-item a{overflow-wrap:anywhere;}
.dc-policy-root .contact-item a:hover{
color:var(--primary);
text-decoration:underline;
}
/* TABLE */
.dc-policy-root .policy-table-wrap{
width:100%;
margin:25px 0;
overflow:auto;
border:1px solid var(--border-strong);
background:var(--surface);
}
.dc-policy-root .policy-table{
width:100%;
border-collapse:collapse;
min-width:720px;
font-size:14px;
line-height:1.6;
}
.dc-policy-root .policy-table th,
.dc-policy-root .policy-table td{
padding:18px 20px;
border-right:1px solid var(--border);
border-bottom:1px solid var(--border);
text-align:left;
vertical-align:top;
}
.dc-policy-root .policy-table th:last-child,
.dc-policy-root .policy-table td:last-child{border-right:0;}
.dc-policy-root .policy-table tr:last-child td{border-bottom:0;}
.dc-policy-root .policy-table thead th{
color:var(--surface);
background:var(--primary-deep);
font-size:12px;
letter-spacing:.08em;
text-transform:uppercase;
}
.dc-policy-root .policy-table tbody tr:nth-child(even){background:var(--surface-soft);}
/* COOKIE ACTION */
.dc-policy-root .cookie-action{
display:inline-flex;
align-items:center;
justify-content:center;
min-height:46px;
margin-top:8px;
padding:12px 22px;
border:1px solid var(--primary);
border-radius:4px;
background:var(--primary);
color:var(--surface);
font:700 14px/1.2 var(--sans);
cursor:pointer;
transition:background-color .2s ease,border-color .2s ease,transform .2s ease;
}
.dc-policy-root .cookie-action:hover{
background:var(--primary-deep);
border-color:var(--primary-deep);
transform:translateY(-1px);
}
.dc-policy-root .cookie-status{
margin:12px 0 0;
color:var(--muted);
font-size:14px;
}
.dc-policy-root .visually-hidden{
position:absolute!important;
width:1px!important;
height:1px!important;
padding:0!important;
margin:-1px!important;
overflow:hidden!important;
clip:rect(0,0,0,0)!important;
white-space:nowrap!important;
border:0!important;
}
/* FAQ */
.dc-policy-root .faq-list{
grid-column:2;
border-top:1px solid var(--border-strong);
}
.dc-policy-root .faq-item{
border-bottom:1px solid var(--border-strong);
background:transparent;
}
.dc-policy-root .faq-question{
width:100%;
min-height:74px;
display:grid;
grid-template-columns:minmax(0,1fr) 34px;
gap:20px;
align-items:center;
padding:20px 4px;
border:0;
background:transparent;
color:var(--primary-deep);
font:400 20px/1.4 var(--serif);
text-align:left;
cursor:pointer;
}
.dc-policy-root .faq-question:hover{color:var(--accent);}
.dc-policy-root .faq-icon{
width:30px;
height:30px;
display:grid;
place-items:center;
border:1px solid var(--border-strong);
color:var(--primary-deep);
font:400 20px/1 var(--sans);
}
.dc-policy-root .faq-item.is-open .faq-icon{
color:var(--surface);
background:var(--primary);
border-color:var(--primary);
}
.dc-policy-root .faq-answer{
overflow:hidden;
color:var(--muted);
}
.dc-policy-root .faq-answer > div{
max-width:920px;
padding:0 52px 23px 4px;
}
.dc-policy-root .faq-answer p{margin:0;}
.dc-policy-root .faq-answer:not([hidden]){animation:dcPolicyReveal .22s ease;}
@keyframes dcPolicyReveal{
from{opacity:0;transform:translateY(-5px);}
to{opacity:1;transform:none;}
}
/* CONTAINER RESPONSIVE — works inside Shopify editor and narrow theme containers */
@container dcPolicy (max-width:1220px){
.dc-policy-root .page-shell{padding-inline:44px;}
.dc-policy-root .hero-grid{grid-template-columns:minmax(0,1.15fr) minmax(300px,.85fr);}
.dc-policy-root .hero-copy{padding-right:48px;}
.dc-policy-root .policy-section{grid-template-columns:minmax(220px,.3fr) minmax(0,.7fr);gap:38px;}
.dc-policy-root .key-grid{grid-template-columns:repeat(2,minmax(0,1fr));}
}
@container dcPolicy (max-width:940px){
.dc-policy-root{--nav-offset:88px;}
.dc-policy-root .page-shell{padding-inline:28px;}
.dc-policy-root .hero-grid{grid-template-columns:1fr;}
.dc-policy-root .hero-copy{
max-width:none;
min-height:auto;
padding:78px 18px 72px;
text-align:left;
}
.dc-policy-root .hero-copy::before{display:none;}
.dc-policy-root .hero h1{font-size:clamp(42px,8vw,58px);}
.dc-policy-root .hero-art{min-height:250px;border-left:0;border-top:1px solid var(--border-strong);}
.dc-policy-root .desktop-index{display:none;}
.dc-policy-root .mobile-index{
display:block;
border:1px solid var(--border-strong);
background:var(--surface);
}
.dc-policy-root .mobile-index summary{
min-height:52px;
display:flex;
align-items:center;
justify-content:space-between;
gap:20px;
padding:13px 17px;
color:var(--primary-deep);
font-size:14px;
font-weight:800;
cursor:pointer;
list-style:none;
}
.dc-policy-root .mobile-index summary::-webkit-details-marker{display:none;}
.dc-policy-root .mobile-index summary::after{content:"+";font-size:21px;font-weight:400;}
.dc-policy-root .mobile-index[open] summary::after{content:"−";}
.dc-policy-root .mobile-links{
display:grid;
grid-template-columns:repeat(2,minmax(0,1fr));
padding:4px 16px 16px;
border-top:1px solid var(--border);
}
.dc-policy-root .mobile-links a{
padding:12px 8px;
border-bottom:1px solid var(--border);
color:var(--muted);
font-size:13px;
font-weight:700;
text-decoration:none;
}
.dc-policy-root .mobile-links a.is-active{color:var(--primary);}
.dc-policy-root main.page-shell{padding-top:44px;padding-bottom:64px;}
.dc-policy-root .policy-section{
display:block;
margin-bottom:32px;
padding:32px 28px 34px;
}
.dc-policy-root .policy-section::before{top:30px;height:58px;}
.dc-policy-root .section-heading{position:static;padding:0 0 28px;margin-bottom:28px;border-bottom:1px solid var(--border);}
.dc-policy-root .key-grid,
.dc-policy-root .contact-panel,
.dc-policy-root .faq-list{grid-column:auto;}
.dc-policy-root .contact-panel{grid-template-columns:1fr;}
.dc-policy-root .contact-details{grid-template-columns:repeat(2,minmax(0,1fr));}
}
@container dcPolicy (max-width:620px){
.dc-policy-root .page-shell{padding-inline:18px;}
.dc-policy-root .hero{min-height:auto;}
.dc-policy-root .hero-copy{padding:70px 0 66px;}
.dc-policy-root .hero h1{font-size:40px;line-height:1.04;}
.dc-policy-root .hero-intro{margin-top:22px;padding-left:17px;font-size:16px;}
.dc-policy-root .hero-meta{display:grid;gap:10px;margin-top:28px;}
.dc-policy-root .hero-art{min-height:190px;}
.dc-policy-root .policy-navigation{padding:10px 0;}
.dc-policy-root .mobile-links{grid-template-columns:1fr;}
.dc-policy-root .policy-section{padding:26px 21px 29px;border-radius:6px;}
.dc-policy-root .section-heading h2{font-size:29px;}
.dc-policy-root .section-lead{font-size:14px;}
.dc-policy-root .reading-column h3{font-size:23px;}
.dc-policy-root .key-grid{grid-template-columns:1fr;}
.dc-policy-root .key-card{min-height:auto;}
.dc-policy-root .contact-intro{padding:28px 24px;}
.dc-policy-root .contact-intro h3{font-size:31px;}
.dc-policy-root .contact-details{grid-template-columns:1fr;}
.dc-policy-root .contact-item,
.dc-policy-root .contact-item:nth-child(2n){border-right:0;}
.dc-policy-root .policy-table{min-width:0;}
.dc-policy-root .policy-table thead{display:none;}
.dc-policy-root .policy-table,
.dc-policy-root .policy-table tbody,
.dc-policy-root .policy-table tr,
.dc-policy-root .policy-table td{display:block;width:100%;}
.dc-policy-root .policy-table tr{padding:8px 0;border-bottom:1px solid var(--border-strong);}
.dc-policy-root .policy-table tr:last-child{border-bottom:0;}
.dc-policy-root .policy-table td{
position:relative;
padding:12px 14px 12px 44%;
border:0;
min-height:48px;
}
.dc-policy-root .policy-table td::before{
content:attr(data-label);
position:absolute;
left:14px;
top:12px;
width:37%;
color:var(--accent);
font-size:11px;
font-weight:800;
letter-spacing:.06em;
text-transform:uppercase;
}
.dc-policy-root .faq-question{min-height:68px;padding:18px 0;font-size:18px;}
.dc-policy-root .faq-answer > div{padding:0 40px 21px 0;}
}
/* Media-query fallback for browsers without container queries */
@media (max-width:940px){
.dc-policy-root .desktop-index{display:none;}
.dc-policy-root .mobile-index{display:block;}
}
@media (prefers-reduced-motion:reduce){
.dc-policy-root{scroll-behavior:auto;}
.dc-policy-root *,
.dc-policy-root *::before,
.dc-policy-root *::after{
scroll-behavior:auto!important;
transition-duration:.01ms!important;
animation-duration:.01ms!important;
animation-iteration-count:1!important;
}
}
/* Shopify-safe native FAQ accordion: no JavaScript required */
.dc-policy-root details.faq-item{
display:block;
}
.dc-policy-root details.faq-item > summary{
list-style:none;
}
.dc-policy-root details.faq-item > summary::-webkit-details-marker{
display:none;
}
.dc-policy-root details.faq-item .faq-question-text{
min-width:0;
}
.dc-policy-root details.faq-item .faq-icon::before{
content:"+";
}
.dc-policy-root details.faq-item[open] .faq-icon::before{
content:"−";
}
.dc-policy-root details.faq-item[open] .faq-icon{
color:var(--surface);
background:var(--primary);
border-color:var(--primary);
}
.dc-policy-root details.faq-item .faq-answer{
display:block;
overflow:visible;
}
.dc-policy-root details.faq-item .faq-answer > div{
overflow:visible;
}
.dc-policy-root details.faq-item[open] .faq-answer{
animation:dcPolicyReveal .22s ease;
}
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Contatti
Recapiti per assistenza su prodotti, ordini, consegna, reso, privacy e utilizzo del sito.
1. Informazioni di contatto
Customer care
NALDOREX
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Sito
naldorex.com
Telefono
+1 (347) 489-1749
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E-mail
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Per richieste relative a ordini, pagamenti, spedizioni, resi o rimborsi, è consigliabile indicare il numero d’ordine, l’indirizzo e-mail utilizzato per l’acquisto e una breve descrizione della richiesta.
2. Tipologie di richieste
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- informazioni su prodotti, dimensioni, materiali e contenuti delle pagine;
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- problemi tecnici del sito o delle funzionalità disponibili;
- richieste relative ai dati personali e ai diritti sulla privacy.
Le immagini dei prodotti possono presentare lievi differenze dovute a impostazioni dello schermo, condizioni fotografiche o variazioni di produzione. Le informazioni ufficiali sono quelle riportate nella relativa pagina prodotto.
3. Dati personali
Quando un utente contatta NALDOREX, possono essere richiesti nome, recapiti, numero d’ordine e dettagli della richiesta.
Tali dati vengono utilizzati esclusivamente per identificare la richiesta, fornire assistenza, gestire eventuali ordini o adempiere agli obblighi previsti dalla legge.
Il trattamento dei dati personali avviene in conformità al GDPR e alla normativa applicabile in materia di protezione dei dati.
Per maggiori informazioni, consultare la Informativa sulla Privacy e la Cookie Policy.
4. Informazioni aggiuntive
Si raccomanda di non inviare tramite e-mail o modulo di contatto dati sensibili quali numero completo della carta di pagamento, codice di sicurezza, password o codici di autenticazione.
L’indirizzo indicato in questa pagina è destinato alle comunicazioni generali e non costituisce automaticamente un indirizzo per la restituzione dei prodotti. Eventuali resi devono essere effettuati seguendo le istruzioni fornite dal servizio clienti per il relativo ordine.